Workplace mediation services
WE LISTEN – Prioritising communication for effective workplace mediation and conflict resolution
When conflict occurs in the workplace, you, as a manager or leader in your organisation might be tempted to try and mediate the situation yourself, but it’s no time to take chances – you need a qualified NMAS-accredited mediator to provide impartial insight as soon as an issue appears.
Conflict can be caused by many things – not just a particular event that has happened at work. There can be many factors involved that require effective listening and negotiation skills to get to the root of the problem. Importantly, the sooner a resolution is found, the less chance there is of the conflict escalating, causing loss of productivity, lower team morale and other repeated problems, which could then lead to a workplace investigation. And that’s got to be good for everyone involved.
Mediation is a positive step forward when you use a professional NMAS-accredited mediator to shift the focus from tension to constructive dialogue, enabling everyone involved to develop solutions that are meaningful and sustainable. The mediator doesn’t make decisions or strict directives, they simply listen and facilitate a conversation that empowers all those involved to reach a mutually acceptable resolution.
Why choose CentralHR to mediate your workplace conflict?
- Focused on people through HR expertise
At CentralHR, we reflect on our 25 years of expertise, along with our NMAS accreditation, to look at the issue through an HR lens. Many mediation services are broad, but by being focused on listening and a people-centric outcome, we often achieve results faster, with a smoother real world resolution.
- Providing cost-effective faster results
Mediation services, as a first step to resolve workplace conflict, can achieve positive outcomes much faster and far more cost-effectively than other methods of conflict resolution. No need for lawyers or expensive investigations, if you can mediate a situation before it escalates, it’s a win-win for all involved.
- Encouraging Personal Accountability and Empowerment
With a mediator who encourages individuals to look at the situation from multiple viewpoints and to contribute actively to the solution, individuals can become empowered, and this can lead to long-lasting behavioural and cultural change within the workplace.
When you choose CentralHR for your workplace conflict resolution, you’ll work through a structured, confidential process that supports individuals or groups within your organisation to address conflicts, misunderstandings and disputes in a collaborative and respectful way.
