Building Better Workplaces Through Proactive Performance Management
Proactive management of employee performance is at the heart of building a healthy relationship between employees and employers. This can often lead to a more productive and positive environment. Get it right and you’ll develop a motivated and collaborative team, working in alignment with company values.
Performance management includes having discussions about the tangible and measurable aspects of the role and setting standards for behavioural expectations. We help you to build a structured approach to setting expectations, monitoring progress and delivering feedback, while encouraging accountability and continuous improvement.
Some managers find it challenging to deliver effective performance feedback that not only inspires continuous growth and engagement, but also addresses underlying issues in a timely manner.
At Central HR, our experience brings clarity, structure and simplicity to this process, offering innovative methods tailored to your company’s needs. We help develop, implement and refine performance management processes that make it easier for managers to have those difficult discussions, empowering them with the confidence to manage performance issues effectively.
Here are just few ways Central HR can support you to enhance your employee performance management:
- Designing Performance Management Processes : We develop customised performance review processes that are easy to use and are relevant for the size and complexity of your business.
- Building competency frameworks which include defining key performance indicators (KPIs) and goal-setting strategies.
- Assisting with providing feedback and strategies for improving performance.
- Managing poor Performance and Misconduct : We educate managers and business leaders in understanding the difference between underperformance and misconduct, and to ensure that issues are managed appropriately.
- Design and Delivery of Performance Improvement Plans (PIPs) :We assist you with drafting effective PIPs that deliver messages productively and can advise you on managing the process to reach the appropriate outcome. In the event that an improvement in performance is not seen, we also provide advice on managing terminations effectively.
- Performance Management Training for Managers and Employees : Central HR can train managers and leaders in conducting effective performance reviews by setting clear expectations, enabling constructive feedback and managing underperformance. We support you to educate employees about the performance management process and how to take ownership of their career development.
- Enhancing the Feedback Process : Implementing feedback processes, where both managers and employees can confidently and openly express their opinion without fearing the outcome, is crucial for creating a positive workplace culture. Central HR can support you to develop processes, so all staff learn how to provide timely, constructive and actionable feedback.
- Addressing Underperformance : Developing strategies for managing underperformance, such as performance improvement plans, is one way of lessening the emotional impact of discussing underperformance with employees. Central HR can also coach managers on handling difficult conversations.
- Employee Development : At Central HR, we support you to identify training and development opportunities that will address skill gaps within the company, as well as introduce mentorship or coaching programs that support long-term growth.
By addressing these areas, we support you to improve employee performance and retain talented staff. We bring unbiased insight and expertise into assessing your existing performance management practices and suggest innovative solutions to overcome systemic challenges and resistance to change.
