FAQs
Find quick answers to common questions on our FAQ page, helping you navigate our services and solutions with ease.
General HR Consulting Questions
An HR consultant provides expert guidance and support in managing human resources for your business, including recruitment, compliance, employee relations, training and policy development. We help businesses align their HR strategies with their organisation’s goals. We also support businesses experiencing workplace conflict with mediation services and workplace investigations.
Check out our HR Support Services page for a comprehensive look at what we can provide.
We work with businesses of all sizes and industries, including startups, SMEs and large corporations. Founder, Meena Silk, has over 25 years of corporate HR expertise, along with experience in running a smaller family business, allowing her to understand the needs of a wide range of businesses.
HR Compliance
We ensure your business complies with local, state and federal laws, as well as The Fair Work Act in Australia, including employee awards, agreements, policies and procedures. We also conduct audits to identify risks and recommend solutions.
Non-compliance can lead to fines and reputational damage. An HR consultant can help mitigate risks by ensuring your policies and procedures, payrates and other legislative issues meet legal requirements.
Recruitment and Employment Contracts
Yes! We offer recruitment services that include creating job descriptions, sourcing candidates, screening, interviewing and onboarding new staff.
We take the time to understand your business’ mission, vision and culture, and use various tools and resources to ensure candidates align with the company values.
Yes, we work with you to create fair, legal and compliant contracts for your employees.
Workplace Mediation
Workplace mediation is a structured process where our NMAS-accredited mediators support you to resolve conflicts or disputes within the workplace. When disagreements between colleagues affects team dynamics, productivity or employee morale, Mediation opens the door for clear communication and collaborative solutions.
The process typically involves consultations with the parties involved, where the mediator facilitates discussions, ensuring a respectful environment. They simply listen and facilitate a conversation that empowers all those involved to reach a mutually acceptable resolution.
Workplace Investigations
Workplace investigations are necessary when there are allegations of misconduct, such as harassment, discrimination, theft or policy violations. An investigation ensures a fair and impartial review of the situation, followed by a comprehensive report, allowing the company leaders to better determine the appropriate course of action.
We have experienced licensed investigators who follow a systematic process to gather evidence, interview involved parties and document findings objectively. Our role is to provide an unbiased and comprehensive assessment of the situation.
Employee Management and Development
Yes, we assist in managing performance concerns by developing performance improvement plans, mediating conflicts and offering training to enhance leadership and communication skills.
Absolutely! We offer customised training programs for leadership, team-building, compliance and professional development to support your workforce.
Policies and Documentation
Yes, we create tailored employee handbooks and policies that reflect your company’s values while ensuring compliance with applicable laws and regulations.
We’ll review and update your policies to ensure they meet current legal standards and align with best practices.
Miscellaneous
We can typically begin within a few days of our initial consultation, depending on the scope of work required.
We take confidentiality seriously and follow strict protocols to protect your sensitive business information.
Pricing and Packages
Our pricing depends on the scope of services required and provided. We offer flexible packages, including hourly consulting, project-based support and monthly retainers. Contact us to discuss your needs.
